30-Day Return Window
Returns are accepted within 30 days of delivery for items that are unused, in original packaging, and in resellable condition. A valid proof of purchase is required.
Please ensure the product is securely packaged to avoid damage during return transit.
Return Shipping
Return shipping costs are the responsibility of the customer. A 15–25% restocking fee may apply depending on the product type.
Please note: Custom-built or used equipment is considered final sale and cannot be returned.
Start Your Return
To begin your return, email us at support@ultimatewellnessequipment.com with your order number and reason for return.
Once approved, you’ll receive return instructions and the return address for your item.